In June 2020, Local Edge Configurator included Monitoring & Dispatch Services for edge designs. These are services that provide 1 year coverage for each rack and you should note that devices should have Network Management Cards to facilitate remote management. Local Edge Configurator now suggests a suitable service plan for each rack in your solution on the 'Checkout' screen. Once the user confirms, the Monitoring and Dispatch service SKU is added to the solution and any unnecessary component level SKUs are removed for selected rack.
These service plans are available in the United States, Canada and the United Kingdom. More countries to follow shortly.
2. Users can uncheck a rack from the list if they do not wish to add Monitoring and Dispatch service SKUs for any of the racks.
3. Click "Confirm" to add the service SKU to design for selected rack.
These service plans are available in the United States, Canada and the United Kingdom. More countries to follow shortly.
Using Monitoring and Dispatch Services
1. Once a configuration is completed and you reach the checkout page, the user is recommended the relevant Monitoring & Dispatch Service SKU for each racks which qualify for service level.
Note: Racks that have at least one Smart-UPS, and rPDU are eligible for Monitoring & Dispatch Services.
3. Click "Confirm" to add the service SKU to design for selected rack.
Refer to the chart below for recommended Service Levels and SKUs information.
